SafetyGlassesUSA.com Receives the 2009 BizRate Circle of Excellence Award!
We are excited to announce that SafetyGlassesUSA.com has received the 2009 BizRate Circle of Excellence award. As a winner, SafetyGlassesUSA.com is recognized as an online retailer that offers the best customer experience, as rated by its customers. The 167 winners honored in 2009 make up about 3% of all online retailers within the BizRate Research network.
Shopzilla/BizRate President Bill Glass stated, "We praise your company for your dedication to providing customer service, receiving feedback, and earning exceptional customer satisfaction ratings throughout the year."
The ratings are based on direct feedback collected at the point of sale and after the delivery of goods from customers regarding seven key satisfaction factor metrics:
- Overall satisfaction at the point of sale
- Product selection at the point of sale
- Ease of finding products on the website
- Intent to buy from the same retailer again, collected after the order is received
- Product met expectations, collected after the order is received
- On-time delivery of the order
- Customer support assistance
We appreciate our loyal customers!
We extend our heartfelt thanks to our customers for their continued participation in the feedback surveys. These insights enable us to find ways to enhance the appearance and functionality of our website and, ultimately, the shopping experience for our loyal and cherished customers.
Safety Glasses USA takes immense pride in its dedicated employees, who have contributed to the company receiving this BizRate recognition for three consecutive years. Thank you all.
